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Shipping policy

Where your order is, what shipping costs and how long it takes.

Track your order

Once you have placed an order with us, you can track it in real time using the Track and Trace number. We do our best to deliver orders to our customers as quickly as possible. Do not hesitate to contact us if you have any questions.

Shipping costs

We offer free delivery from €50 within the Netherlands and Belgium. Below that, delivery costs €5.

Processing and delivery times

  • Ordered on a working day before 16:00: shipped the same day.
  • Delivery in the Netherlands and Belgium: the next working day.

Delivery time and costs

This depends on the payment method and the delivery method chosen. The full order is shipped in a single shipment.

Delivery term: the total delivery time (including delivery) is the next working day when ordered before 16:00 on a working day, provided the product is in stock. In other cases, please contact our store.

Still stuck?

Our support team answers within one working day.

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Shipping policy | Phonely